RPA TEAM
We enable people & business growth by reducing repetitive task effort
We enable people & business growth by reducing repetitive task effort
We are supporting operational teams with SAP transactions, data preparation, automated notifications and everyday process efficiency. We are helping Hiab colleagues spend less time on repetitive tasks and more time on work that creates value.
Skills and Technologies we use
Viktar SyanauOur first RPA Specialist who started shaping the journey
Oskar StecLinking business processes knowledge with programming
Maciej RomaniukData oriented mind who connects the business with IT
Providing optimal way of working to our Hiab colleagues
Warranty case closing in SAP
Warren
Reimbursement between PSC and Country organisation for Warranty claims
Warren is a bot that automates the closing of warranty cases in SAP. It streamlines the process of creating warranty sales orders and generating related billing documents, reducing manual effort for the warranty team. Debit memo for reimbursement from Principal towards CSC for warranty claims.
ZW01 orders & POs for LvL3 claims
CaSandra
Warranty claim processing betwen country and PSC
This bot performs tasks similar to the original external solution, automating a specific SAP process. By cloning and rewriting it, we ensured no dependency on external software and improved control over the codebase. The RPA's purpose is to close open ZW01 orders (UK market) or create ZW01 orders for accepted by LvL3 claims (incl. own workshops) and create POs allowing for the financial settlement of the claim with the Service Partner.
Monthly L3 warranty claim closing
Warrior
Montlhy closing of warranty claim on Level 3 (PSC)
The WARRIOR robot's main function is to help the Warranty Team complete the monthly closing of third-level warranty claims. This automation handles end-to-end processing across C-Care, SAP, and email systems. The WARRIOR robot streamlines the monthly closing of third-level warranty claims for the Stargard Warranty Team.
RBB docs & invoicing from service orders
Billie
Services Invoicing
Generate RBB documents and Invoices based on Service Orders listed in the "Billie database". The Robot validates costs and processes data in SAP using transactions IW32, DP90, and NVF01. Once the process is completed, the Robot updates the database and saves PDF invoices for designated vendors.
Hydromate purchase order creation
Amsterdam
Purchase Order creation for Service Partner based on proform
The primary purpose of the robot is to support the Netherlands team in creating PO numbers for the supplier Hydromate (ID: 124758) for contracts RBB. Additionally, the robot will have the capability to process manually entered cases from the Google Sheets database.
PO creation from proforma documents
Potter
Reading of Service Partner proforms using AI, creating Purchase Order and receiving PO to enable invoicing
Generate a Purchase Order (PO) number based on the Proforma document received from the vendors. The data is extracted from the Proforma (PDF) and copied into the "PO UK database". Once the process is completed, the Robot sends the PO number to the appropriate vendor. GB11 Plant, Order types in scope ZC0, ZC02.
ProCare monthly invoicing
ProCare Invoicing
The purpose of this automation is to process invoices for ProCare
The Robot automates invoicing of ProCare service contracts for selected Hiab European plants. It takes contract data from the ProCare Google Sheets database, filters contracts by country and billing month, validates prices, and creates collective invoices in SAP via VF04 (per contract or per customer). After processing, it verifies accounting documents and invoice output in VF03, then updates the ProCare database with invoice numbers and status.
Circular Letter campaign tracking
Service Campaigns tracker
Reporting status of service campaigns per Circular Letter and Service responsible including emailing
Automate the 'Circular Letter' campaign control system by retrieving equipment data and statuses from the C-Care system on a daily basis. The solution updates a centralized Looker Studio dashboard to provide full visibility for the users. Additionally, the Robot automatically generates and sends status reports to dealers via email, replacing manual checks and status meetings.
OCee Robot
Automates OCR invoice processing, reporting, and email delivery.
The Ocee-Robot automates the full OCR invoicing process — from reading PDF invoices, extracting and validating data, generating Excel and Google Sheets reports, to sending summary e-mails with the required attachment.
AI POC
Data structuring, and classification to ease searching technical data and providing spare parts technical support
Automated PDF ingestion pipeline utilizing OCR technology to convert unstructured document data into a structured local database, reducing manual entry time.
Explore our latest works
What our end-users say about us
Billie NL
The development of Billie has made our invoicing quicker and more consistent. Result, we have more time for other developments.
Casandra
Thanks to Cassandra, our team spends less time creating purchase orders and more time focusing on claim quality. This has improved our efficiency and allowed us to add greater value where it matters most.
Procare Invoicing
The development team delivered a new tool that streamlines monthly invoice creation for the ProCare team, reducing manual effort, improving accuracy, and enabling faster, more efficient, and reliable billing.
Our story, mission, and values
From Idea to Go-Live
We begin by evaluating the business case and discussing your needs. Together, we explore the process and visualize the concept of the solution that will best support your objectives.
During the requirements review phase, we take a deep dive into the process, data sources, and triggers that will initiate the automation. These triggers can include user inputs, data stored in spreadsheets, SAP fields, or other business systems.
At this stage, we also:
Our automation solutions range from simple task automations to highly sophisticated workflows involving multiple iterations, complex business logic, data correlations, and integrations with various databases and applications.
Whenever possible, we record the manual execution of the process performed by the process expert. Based on these recordings, we create detailed Robot Steps documentation that describes the future automated workflow step by step.
If required, SAP Solution Coordinators are involved in the requirements-gathering sessions. Their support helps ensure that all necessary SAP roles and authorizations are identified and requested for the robot account.
Once the requirements are finalized, development begins. Our RPA Specialists typically use Python, which allows us to build highly tailored solutions designed to meet specific business needs.
Throughout the development phase, multiple rounds of testing are conducted to ensure the solution performs reliably and meets quality standards.
A Standard Operating Procedure (SOP) is prepared for the end users. Our team then provides training to ensure users are comfortable operating and supporting the solution.
After the test results have been reviewed and approved, we request the necessary production access and role approvals. Once these are granted, the solution is ready for go-live.
From initial idea to production deployment, our team supports you throughout the entire automation journey.
If you would like to start planning an automation solution for your team, please feel free to contact us.
Please find the automation project requirements template here: Link
Tell us about your automation idea and submit a new project request.
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